20
Dec
10

One day, my boss said to me, “Hey Joe, are you busy?”


So this morning I get into work, and I’m setting up everything, feeling a bit better after being ill for a few days, and my manager comes over. I was informed that last Friday there was a decision that might result in some of the people on the project moving to new projects. This news causes me to freak out – the people that will be moved are my escalation points. As a support person there will be times I will encounter an issue I’ve never seen before, my escalation points are the developers who built the system.

Apparently I will have two weeks to gain equal knowledge of two systems to the developers. What do you think my chances are?

Signing Off – MCL

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